I'm interested! What are the next steps?
Please contact Rolly Hernan at (669) 252-5817 or Vivian at (408) 259-8700 to discuss by phone or schedule a video chat. We’d love to get to know you better, answer any questions you might have, and have the opportunity to introduce you to a few members of our team!
What insurances do you accept?
We are proud to accept private pay, Medicare, Medi-Cal, most PPOs, and a wide range of insurances and HMOs including, Tricare, private pay, Santa Clara Family Health, Valley Health Plan, Alignment, Blue Shield, UHC Medicare, Universal Care, Caremore, and more. No matter what type of insurance you have, our insurance experts will take time to help you understand your plan benefits.
Do you offer short-term rehabilitation?
Yes. At Canyon Springs Post-Acute, your successful recovery and quick return home is our top priority. We provide a unique personalized experience whether you’re suffering from an illness or recovering from a major medical event. Physical, occupational, and speech therapy is conducted under the guidance of licensed experts and is available seven days a week.
What is your visitor policy?
At Canyon Springs Post-Acute, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. We have a policy of 2 visitors at a time for each patient, through the hours of 8:00am to 7:00pm. Click here for the most current, detailed information regarding available visitation options.
When will the doctor see me?
How often will I have therapy?
How long is a typical stay?
Each case is different and unique. Patient progress is reviewed weekly by our Interdisciplinary Team (IDT) of nurses, therapists, and dietitians. Our main goal is that you reach your highest level of independence.
Are activities available?
What is your dining program like?
At Canyon Springs, we’re proud to offer restaurant-style dining with diets designed by our full-time, in-house Registered Dietician.
Do I need to bring in my medications?
What type of clothing items should I bring?
Can I bring personal belongings?
Yes! We encourage you to bring personal items such as family photos, blankets, and decorative items. Anything that will help make your stay more comfortable but we ask that you avoid bringing expensive valuables. Our new TVs will have built-in Facetime and Internet access.
How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?
Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.
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